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    Leadership

    Organizational Excellence

    D4 - Disruptive Leadership That Builds Teams

    Monday, May 5, 2025
    3:15 PM - 4:15 PM ET
    Location: 104AB
    NASW CCB ACCME ANCC NY-SW NY-MHC NADAAC NBCC
    Valerie Westhead, MD, FASAM Medical Operations and Care Integration Consultant of MTM Services and Katherine Schroeder, LMHC, MCAP, QCS, Process Change Consultant will challenge attendees to use a Trauma Informed Organization lens to re-imagine their service delivery systems and implement changes to provide better care. Attendees will learn how to establish staff competency in measurement and team-based care that engages clients and leads to rapid progress towards client centered outcomes. Topics will include level of care treatment planning, development of evidence-based care pathways, and aligning workflows within the organization and with strategic community partners.

    Learning Objectives:

    • Identify the barriers within your organization that keep your system siloed and less effective.
    • Create meaningful treatment plans that are the focus of all client engagement and interventions.
    • Challenge staff to embrace effective changes that enhance service delivery.
    • Recognize the value and role of all disciplines – care coordination, case management, clinical, medical, operations and peers – within the organization.
    • Engage effectively with strategic partners creating a fully integrated system of care in your community.