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    Crisis Response

    Systems and Models of Care

    K10 - Building a Community Cornerstone: The Franklin County Crisis Care Center

    Wednesday, May 7, 2025
    10:30 AM - 11:30 AM ET
    Location: 103C

    Unrestricted Education Sponsor 
    NASW CCB ACCME NY-SW NY-MHC NADAAC NBCC
    The Franklin County Crisis Care Center collocates three levels of care (behavioral health urgent care, crisis stabilization, and inpatient) and integrates key innovations, including physical health services, community-based service coordination, family supports, and a discharge pharmacy to provide an enhanced care experience in a community-based setting. Attendees will hear how necessary partners were successfully engaged to plan, fund, and implement the ultramodern person-centered mental health and addiction crisis care center designed to push best practices forward for Franklin County (Ohio) and the country with respect to supporting care, visitors, staff, and the community as a whole.

    Learning Objectives:

    • Describe successful strategies and tactics deployed to identify and engage the key community partners necessary to plan, fund, and implement an ultramodern person-centered mental health and addiction crisis care center.
    • Explore key program innovations (including integrated physical healthcare services and a discharge pharmacy) planned to expand the capabilities and enhance the experience of crisis care services in a community-based setting.
    • Discuss program and facility design approaches used to support and advance national best practices for staff, individuals in mental health or addiction crisis, and loved ones of those in crisis.