I12 - Managing Service Delivery Change: Are You Fighting the Old or Building the New?
Tuesday, May 6, 2025
2:45 PM – 3:45 PM ET
Location: 112AB
Healthcare is changing and evolving at a rapid pace. Community Behavioral Health agencies are being held accountable to new data-driven outcome standards. These changes require new leadership skills. This presentation will provide an overview of necessary skills and effective change management techniques.
Learning Objectives:
Learn key leadership skills needed to manage change initiatives.
Learn how to effectively manage staff resistance to change.
Develop decision making skills that can move projects forward.
