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    Crisis Response

    Systems and Models of Care

    I6 - Oregon's Mobile Crisis Academy: Preparing Our Workforce to Effectively Respond to Behavioral Health Crises

    Tuesday, May 6, 2025
    2:45 PM – 3:45 PM ET
    Location: 103C

    Unrestricted Education Sponsor 
    NASW CCB NY-SW NADAAC NBCC
    This purpose of this presentation is to help other states design and deliver a mobile crisis training academy, from subject matter expert recruitment, curriculum development, technology considerations, knowledge and skill evaluation, to sustaining the training program with ongoing updates. We will share Oregon's experiences, including challenges and lessons learned in building a comprehensive training program from the ground up. The presentation includes an overview of the training with examples of skill development exercises and the many modules we have created, such as mobile crisis response tailored to families, older adults, tribal members, and individuals of all sexual identities and orientations.

    Learning Objectives:

    • Participants will learn how to expand the skills of their mobile crisis workforce.
    • Participants will identify methods for improving the quality of crisis interactions and outcomes.
    • By adopting a statewide mobile crisis training program, states will improve crisis workforce retention, local crisis system effectiveness, and standardization and quality of the statewide crisis system.